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Platform

Platform Overview

Drive more leads, convert more buyers, and build a winning culture in this all-in-one sales enablement platform.

Platform Overview
Services

Services Overview

Learn about our services designed to help builders sell more homes, more profitably.

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Company

Company

Our vision is to build the best new home sales company in the world.

Resources

Resources

Explore our insights, learn about New Home Star, and connect with resources designed to help you sell more homes, more profitably.

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Featured

Traditional Training Won't Cut It: Why New Home Sales Consultant Training is the Future

New Home Sales Training Ideas

Most Common Real Estate Objections & How to Overcome Them

Home Builder Software That Will Keep Your Teams on Track

NAR Lawsuit Explained: How it Impacts New Home Sales

New Home Sales Team Training Topics

Careers

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Services OverviewOnline Sales

Online Sales Teams

For those who like online experiences, we’ve invested in the best technology and tools to keep online sales processes seamless.

Your customers expect more

Today’s digitally savvy customers want to be connected with the right person in minutes and receive immediate personalized and accurate information. Most online communication channels are fragmented, requiring consumers to talk through non-sales gatekeepers that make the process cumbersome. These growing demands are compounded as expansion continues.

Our highly-trained concierge professionals integrate with your existing team and are equipped with all of the information needed to successfully open a sale.

Benefits_main

Benefits of online sales

A National Association of Realtors 2019 study found that 98% of home buyers reported using the internet during their search for a new home. Let's discover how online sales can benefit you.

Time Zones

Cover all time zones

Increase your coverage to 12 hours a day and accommodate out-of-state buyers with our online sales concierge service.

Capture_rate

Increase lead capture

The difference between converting a lead into a sale can be the first few minutes after visiting your website.

Coverage

Unprecedented coverage

Open up every community to seven days a week with a dedicated, licensed, and professionally trained agent.

Lightning Quick

Lightning-fast replies

Engage your customers in real-time with world-class service and prevent them from looking elsewhere.

Call systems

No touchpoint is overlooked

We have an extensive on-boarding approach that combines your existing processes, technology, and sales team structure with a dedicated concierge team and our proprietary call algorithm. We’ll integrate our expertise in new home sales and ability to attract top talent with your business to maximize performance.

Intelligence matters

Track the visitor source and provide attribution modeling to your marketing efforts with dynamic numbers.

Case Studies•2 min read

Hayden Homes Improves Margins With An Online Sales Team

With New Home Star's Online Sales Concierge service, Hayden Homes increased lead-to-appointment conversion on 10,900 inbound leads by 42%.

Chat systems

It’s all about responses in real-time

Today’s buyers want information — and they want it now. Use our time-tested algorithms and flows to connect chatters to the right people on your team: Route customer inquiries to your services team, and pass leads to one of our dedicated sales concierges.

The service is designed with a targeted welcome message for different web pages or segments of your audience so you can connect with the site visitors who matter — right when they’re most engaged. Every conversation gets automatically saved and stored in your conversations inbox and on the contact’s timeline, so your team has complete context and a crystal clear view of every interaction.

Why Invest

Powerful insights for better decision-making

Our online sales service offers real-time call tracking and analytics that feed directly into your CRM, giving your marketing team powerful consumer insight. Find out how your prospect found out about you, where they’re located, and caller ID information without asking a single question.

New Leads

New Leads

See the traffic source of every lead.

Appointments

Appointments

View kept appointment ratios.

Funnel

Conversion Funnel

Understand your funnel conversion rates.

Online Sales

Online Activity

Review sales attribution modeling.

Response Time

Response Time

Receive response time reporting.

Segmentation

Segmentation

Improve customer segmentation profiling.